About Us

SHIPPING

 How long does shipping take?

Morning Dawns Candle Co. currently ships FedEx Ground, UPS Ground, or USPS. You will receive an email confirmation along with tracking once your order is on its way to you. 

Do you offer international shipping?

If you're interested in having your Morning Dawns Candle Co. order shipped internationally please email info@morningdawnscandleco.com with your complete address and the items you'd like to order and we will do our best to accommodate you. Please note that international orders are final sale and Morning Dawns Candle Co. is not responsible for import duties and taxes charged by your respective government.

How much is shipping?

Shipping charges for your order will be calculated and displayed at checkout.

 

RETURNS & EXCHANGES

 What is your return policy?

We understand there may be occasions where you wish to return an item(s). We offer a 14 day return policy, so if for any reason you change your mind about your purchase, you can return it, in its original condition, within 14 days of the date you received it and receive a refund. The refund does not include the shipping charged for sending the item(s) to you, or return shipping costs.

Return authorization must be obtained. Please email info@morningdawnscandleco.com with your order number and reason for returning. We will send you a return authorization with shipping instructions. Merchandise may not used. All packaging and inserts must be in tact. All returns are subject to inspection and we reserve the right to refuse your refund if your return does not meet these requirements.

We recommend shipping your return with tracking (and insurance) to ensure it makes it back to us, otherwise we will not be able to issue a refund on your item(s).

Please allow up to 10 business days to process your return.

You can always contact us for any return question by emailing info@morningdawnscandleco.com

We reserve the right to reject any returns/exchanges that do not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and a refund will not be granted.

Items that appear used or worn upon inspection are not eligible for a refund.

Can I exchange my candle?

Unfortunately we are not able to offer exchanges at this time.

 

Can I cancel my order?

Sorry, once the order is place, it cannot be cancelled. We are sure you are going to love our products!

INGREDIENTS

What are your candles made out of?

We use a 100% soy wax.

Soy burns cooler and longer than paraffin, and as a renewable resource, it is superior for the environment.

Our wicks are lead-free and are made of braided cotton.

 

Are your fragrances natural?

Our fragrances are a combination of essential oils and fragrance oils. All of our fragrances are phthalate-free and adhere to RIFM and IFRA standards for safety and purity.

 

What is the fragrance load?

Each candle boasts a 9-10% fragrance load.

 

CANDLE BURNING TIPS

How do I fix tunneling?

Allow enough time for the wax to melt completely to the edge of the container to prevent tunneling. 

Can I repurpose my candle?

Heck yea you can!

We designed our candles so that you'd be excited to repurpose them. 

Candle Care:

Never leave a burning candle unattended.

Keep candles and open flames out of the reach of children and pets.

Be sure to place your candle on a heat resistant surface and away from flammable objects before lighting. 

Avoid burning your candle for more than 3-4 hours at a time.

Trim the wicks of your candle to 1/4" before you light it each time of use.  

Be sure to extinguish any flame before leaving the room. 

CONTACT US

Have a question that's not answered here? Contact us at info@morningdawnscandleco.com